Shipping & Returns
PLACING AN ORDER
When you add an item to your cart, you may either continue shopping or proceed to the checkout. Orders with a relevant coupon code must enter this code during checkout and before payment is processed for the code and resulting discount to be applied. Prices on completed orders are final and binding, no adjustments will be made due to sales or promotions post order.
Once your order is received, you will receive an email acknowledging the details of your order. This email is not an order confirmation but rather recognition your requested order has been received. Please note that this does not guarantee the availability of the merchandise and that all orders are subject to availability. Although every effort is made to feature in stock pieces, occasionally certain items may sell out before the site can be updated. If your order is unable to be completed you will be notified via email within 3 business days and will not be charged for orders or items that cannot be fulfilled.
Once your order has been placed it is not possible for you to modify or cancel your order. Please email firstname.lastname@example.org immediately and every attempt will be made to accommodate your request. If your order has already shipped it is not possible to cancel your order and you must follow returns directions as stated below.
Your order may be declined in the event it is not possible to obtain authorization of payment or the item is not in stock.
Items in your shopping cart are not reserved and may be purchased by other clients. Due to the one-of-a-kind nature of many pieces, availability to re-create similar pieces is limited, although custom orders and requests are welcomed.
Ttereve does not charge sales tax for orders delivered in the United States. For international orders any customs duties, taxes, fees, etc that are charged upon delivery are your responsibility and are not reflected in your order or shipping charges. For any additional information refer to your local customs agency.